Frequently asked questions
CountSafe gives every device one conflict-safe inventory session, then lets a manager review variances before anything changes in Shopify.
Safe multi-device counting
Idempotent writes and explicit conflicts prevent one scanner from silently overwriting another.
Review before commit
Compare every counted quantity with a captured location baseline before applying corrections.
Recovery built in
Refreshes, retries, and reconnects resume the authoritative session instead of starting over.
$19/month or $152/year in USD after a 7-day free trial. Save $76 compared with 12 monthly payments. Billing is handled by Shopify.
To change plans, explicitly cancel your current subscription in CountSafe, then choose monthly or yearly and approve it through Shopify. Plans are not changed automatically. CountSafe reads and writes tracked inventory only; it does not request customer or order data.
Support: [email protected]