Support

Campaign Evidence Pack support

Get a clear answer without sharing contacts, recipient details, or API tokens.

Connect and create a pack

Enter your account’s canonical ActiveCampaign API URL, API token, and reporting timezone. The app verifies the account, encrypts the token, and queues a read-only baseline.

Read the evidence

Each completed pack shows the generated time, campaign count, reporting timezone, and SHA-256 fingerprint. Download links expire after 15 minutes and can be regenerated from the evidence desk.

Billing and cancellation

Campaign Evidence Pack is $9 per ActiveCampaign account each month after a 14-day trial. Manage cancellation and payment details through Stripe Customer Portal from the evidence desk.

Delete account data

Cancel an active subscription first, then type DELETE in the evidence desk. The app removes the encrypted token, snapshots, sessions, and private report files.

Contact support

Email [email protected] with your ActiveCampaign account URL and the time of the failed scan. Never send an API token or contact data.

[email protected]

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